🔐 Privacy Policy

Karakiya Privacy Policy — How safely your data is protected with us

Karakiya believes your personal data belongs to you alone. We only collect what is necessary to provide our services — we never sell it, rent it, or misuse it.

Last Updated: January 2026
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256 bit SSL
0 Sale of Data
24/7 Monitoring
Core Security Principles

How your data stays protected on Karakiya

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End-to-End Encryption

Every piece of data you send or receive is encrypted with 256-bit SSL. No one can intercept it in transit.

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Your data is never sold

Karakiya never sells or rents your phone number, email, or financial information to any third party.

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Separate Secure Servers

Financial and personal data are stored on separate encrypted servers, protected by firewalls and access controls.

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Deleted after a specified retention period

Your data is securely deleted after a set period once it is no longer needed. No unnecessary data is retained.

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Your Rights Over Your Data

To view, correct, or delete your personal data at any time, please reach out to our support team.

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Minimal Data Collection

We only collect the information necessary to provide our services. Requesting anything beyond that is against Karakiya's policy.

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Take a moment: By creating an account or using Karakiya's platform, you agree to this Privacy Policy. It takes just 5 minutes to read.

01. Introduction & Scope

Karakiya (karakiya.pro) takes your privacy seriously. This Privacy Policy ("Policy") explains what information is collected when you use the Karakiya platform, why it is collected, how it is stored, and the circumstances under which it may be used.

This policy applies to Karakiya's website, mobile app, and all associated services. Karakiya complies with Bangladesh and international data protection standards, and this policy reflects that commitment.

This policy takes effect as soon as you create an account on Karakiya. If you disagree with any part of it, please contact our support team before using the platform.

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This policy is written in plain, easy-to-understand language rather than legal jargon. If any part is unclear, reach out to us at [email protected].

02. What Information We Collect

Karakiya only collects information that is necessary to provide its services. A category-by-category breakdown is listed below:

Data Type Example Reason for collection Mandatory?
Identity-Related Full name, date of birth, NID number Account Verification (KYC) Yes
Contact Information Mobile number, email address Login, notifications Yes
Financial Information BKash/Nagad number, bank account Payment Processing Yes
Usage Information Login timestamps, game history, bet records Account Security & Dispute Resolution Automatic
Device Information IP address, browser type, OS Fraud Detection Automatic
Cookie Data Session token, preference settings Experience improvement Optional

We will never ask for your bank password, card number, or bKash PIN. If anyone requests this information, it is not Karakiya — report it to our support team immediately.

03. How Your Information Is Used

Karakiya uses your information only for the following purposes:

  • Account Management: Registration, Verification, Login & Password Recovery
  • Payment Processing: Processing Deposits & Withdrawals
  • Security Assurance: Detection of fraud, multiple accounts, and suspicious activity
  • Customer Support: Complaint Resolution & Customer Support
  • Legal Obligation: Compliance with regulatory requirements
  • Service improvement: Experience Personalization & Platform Updates

Karakiya never shares your data with advertising companies. What you play or how much you bet on Karakiya stays strictly between us.

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Marketing Communications: Promotional messages and offers are sent only with your consent. To opt out at any time, reply "STOP" to any message or turn it off in your account settings.

04. Who We Share Your Information With

Karakiya does not sell or share your information with third parties for commercial purposes. Your data may only be shared in the limited circumstances outlined below:

  • Payment Processor: With bKash, Nagad, or your bank — solely to process transactions, nothing more
  • Technology Partners: Game providers (e.g., Pragmatic Play) — minimum data necessary for game operation
  • Legal authority: By court order or legal obligation — and only the minimum information required
  • Security specialist: For cybersecurity or fraud investigations — all data remains encrypted at all times

Each of these partners has signed a confidentiality agreement with Karakiya and is not permitted to use the data they receive for their own purposes.

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If we are required to share your data with legal authorities, we will notify you in advance where possible. However, this may not always be possible if prohibited by law.

05. Data Retention & Technical Security

Karakiya uses industry-leading technology to protect your data:

  • TLS/SSL Encryption (256-bit): All data transmissions are encrypted. The padlock icon in your browser confirms this.
  • Password Hashing: Your password is never stored as plain text — it is hashed using the bcrypt algorithm.
  • Firewall & DDoS Protection: All unauthorized access from outside is blocked.
  • Regular Security Audits: Independent third-party experts conduct regular vulnerability assessments.
  • Access Control: Within Karakiya, only designated personnel with specific responsibilities are permitted to access member data.
  • Segregated Fund Storage: Financial data is stored on a completely separate, secured server.
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Your Responsibility: Use a strong password, avoid logging in on public devices, and change your password immediately if you notice anything suspicious.

06. Cookie Policy

Karakiya uses cookies to enhance your experience. Below is an explanation of which types of cookies are used and why:

Karakiya does not use advertising tracking cookies. Optional cookies can be disabled from your browser settings, though some features may not function as a result.

07. Data Retention Period

Karakiya does not retain your data longer than necessary. Typical retention periods are as follows:

Account Information
5 years
Transaction Records
7 years
Game History
3 years
Support conversations
2 years
Session Logs
90 days
Analytics data
30 days

After account closure, data is retained for the legally required period and then securely deleted.

08. Your Rights

You have full control over your own data. Karakiya guarantees the following rights:

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Right to Access
You can find out what information we hold about you
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Right to Rectification
You can correct inaccurate information
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Right to Erasure
Right to erasure where no legal restriction applies
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Right to restrict processing
You can opt out of specific uses of your data
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Right to Data Portability
You can copy your data anytime
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Marketing Opt-Out
You can opt out of promotional messages

To exercise any of your rights, write to us at [email protected]. Requests are typically resolved within 30 business days.

09. Minors & Age Restrictions

Karakiya is strictly an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18.

  • Age verification is in place at registration
  • If we become aware that a minor's data has been collected, it will be deleted immediately
  • Parents who discover an account registered under their child's name can report it to us immediately
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If you suspect a family member is using Karakiya without your knowledge, please contact us at [email protected].

10. Changes to This Privacy Policy

Karakiya may update this Privacy Policy from time to time. When changes are made:

  • For significant changes, you will be notified by email or on-site at least 14 days in advance
  • The date of any changes will always be visible at the top of this page
  • If you do not agree to the updated policy, you will have the option to close your account
  • Previous versions are kept in the archive

Minor updates (such as clarifying language or correcting typos) may be made without prior notice.

11. Contact Us

For any privacy-related questions, complaints, or to exercise your rights:

Live Chat — 24/7 support in Bengali
Every privacy request is responded to within a maximum of 30 business days

This Policy was last updated: January 2026. Karakiya's Privacy Policy follows international data protection standards.

FAQ

Frequently Asked Questions About Payments & Verification

Karakiya supports all major mobile banking and bank transfer options available in Bangladesh. In addition to bKash and Nagad, you can deposit and withdraw using Rocket (Dutch-Bangla Mobile Banking). For bank transfers, direct payments are supported from any bank that offers net banking or BEFTN. Debit card support (Visa/Mastercard) is currently in a pilot phase and available to select members. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. There are zero transaction fees on all payment methods — you receive exactly what you send. Deposits are typically processed within 5–15 minutes, and withdrawals within 15 minutes to 24 hours.

Karakiya's KYC (Know Your Customer) process is straightforward and is typically completed within 24–48 hours. It must be done before your first withdrawal. Required documents: (1) National ID Card (NID) — clear photos of both front and back, or the data page of your passport. (2) Selfie — a clear photo of you holding your NID. (3) Payment verification — a ৳1 test transaction from your bKash/Nagad number, or a mobile screenshot. Process: Go to the "Verify" option in your account settings and upload the required images. Our team will review them and send a confirmation email. If any image is unclear, you will be given the opportunity to re-upload.

Your data is safe — play with complete peace of mind

Karakiya's strict privacy policy keeps your data secure. Register now and enjoy a safe gaming experience.

18+ | SSL Secured | Your Data Is Never Sold

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