🛡️ Responsible Gaming

Karakiya's responsible gaming pledge — keep it fun, safe, and within your limits

Gaming is for entertainment — not for escaping life's pressures. At Karakiya, you can set your own limits and get help whenever you need it. No shame, no judgment.

⏱️
Session Limit
Set Your Own Time Limits
💰
Budget Limit
Daily / Weekly
🔕
Take a Break
Cooling-Off Period
🚪
Self-Exclusion
At Any Time
💬

Karakiya's Commitment: We want you to play happy — and feel even better when you're done. If gaming ever starts to feel like a burden, take a break and let us know. We're here to help.

Gaming Is Fun — When It Stays That Way

  • Enjoying gaming as a form of entertainment
  • Playing within a pre-set budget
  • Able to accept losses without getting overly upset or carried away
  • Gaming is not affecting your work, family, or relationships
  • There's so much more to enjoy in life beyond gaming

Warning Signs

  • Chasing losses by placing even larger bets to win back what you've lost
  • You can't get gaming off your mind
  • Hiding your gaming from family or friends
  • You keep spending beyond your set budget
  • Unable to stop playing even when you want to
Safety Tools

6 Tools Karakiya Uses to Keep You Safe

All these tools are completely free and fully within your control from Account Settings

💳
Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately, but increasing it requires a 7-day waiting period — so impulsive overspending stays in check.

📉
Loss Limit

If your losses reach the set amount, the system will automatically end your session. This is especially useful on bad days to prevent losses from spiralling out of control.

⏰
Session Time Limit

Set a session time limit in advance. When the time is up, the system will send you a reminder and optionally end your session.

🧘
Cooling-Off Period

Take a temporary break lasting anywhere from 1 day to 6 months. Your account will be locked for the duration — it cannot be reopened by you or anyone else.

🚪
Self-Exclusion

If you want to step away from gaming for an extended period, you can close your account temporarily or permanently. Once activated, it cannot be easily reversed — even at your own request.

📊
View Gaming History

You can view a complete breakdown of your betting activity, wins, losses, and time spent over the past 30 days at any time. It's the most effective tool for staying aware of your habits.

Responsible Gaming Stories

Why Responsible Gaming Matters So Much to Karakiya

Gaming addiction is real, and it can affect anyone — regardless of age, profession, or financial situation. Karakiya understands this. That's why our goal isn't just to entertain, but to make sure that entertainment never comes at the cost of someone's wellbeing.

Responsible gaming doesn't mean playing less or having less fun. It means knowing your limits and getting the most enjoyment within them. At Karakiya, responsible gaming goes beyond policy — it's a moral commitment.

Online gaming is still relatively new in Bangladesh, and many people are trying platforms like this for the first time. They may not realise that gaming is purely entertainment — not a reliable source of income. Karakiya is completely upfront about this: the odds always favour the platform. Never bet money you can't afford to lose.

We've noticed that many members place increasingly larger bets trying to recover what they've lost — a pattern known as "chasing losses." It's one of the most dangerous habits in gaming. Karakiya's loss limit tool is designed for exactly this situation: once your losses hit the set threshold, it automatically stops you from playing.

Spending time with family, staying focused at work, and maintaining healthy sleep and eating routines all matter far more than gaming. If gaming is getting in the way of these things, that's a warning sign. Karakiya wants you to be well and happy with your family — and to drop by Karakiya every now and then for a bit of fun.

If you feel like you're losing control of your gaming, please don't hide it. Our support team speaks Bangla and handles everything with complete confidentiality. Self-exclusion or cooling-off requests are processed immediately, no questions asked.

🆘

Need Urgent Help? If you're feeling overwhelmed by gaming-related stress, reach out via our 24/7 live chat or email us at [email protected]. We're listening.

Limit-Setting Examples
Daily Budget
৳300/৳500
Session Time
1hr/2.5hrs
Weekly Loss Limit
BDT 1K/BDT 2K
Monthly Deposit
৳3.5K/৳10K

A bar graph shows your current usage. The system will stop you if you exceed your limit.

Karakiya's Responsible Gaming Commitment

We commit to:

  • No Gaming for Minors
  • Self-exclusion takes effect immediately upon request
  • Your full gaming history is always available to view
  • We will never discourage a member from seeking help
  • We will not encourage excessive betting in our promotions
  • Responsible gaming tools will always be free to use
Check In With Yourself

Is My Gaming Habit Healthy?

Answer the following questions honestly — this is just for you

Results will appear here.

Warning Signs

Signs You May Have a Gaming Problem

You're cutting into your sleep — or skipping it entirely — to play
You're struggling to focus at work or school because gaming is constantly on your mind
You're borrowing money or taking funds from others to play
You've tried to cut back or stop, but keep slipping back
Unable to stop even after a big win — always wanting more
Turning to gaming to cope with stress or a low mood
People close to you are worried about or complaining about your gaming
What to Do

Steps to Getting Help

1
Acknowledge

Admitting there's a problem is the hardest step — and the most important one. There's no shame in it.

2
Set Limits or Take a Break

Go to Account Settings and reduce your deposit limit or activate a cooling-off period.

3
Let Karakiya Support Know

Contact us via live chat or email and we'll activate self-exclusion for you right away.

4
Talk to Someone You Trust

Open up to a family member or a trusted friend — you don't have to face this alone.

5
Seek Professional Help

If you need support, speaking with a mental health professional is always an option — gaming addiction is treatable.

Details

How Each Protection Tool Works

💳
Set Deposit Limits

Go to Account Settings > "Set Limits" to configure daily, weekly, or monthly limits. Decreasing a limit takes effect immediately. Increasing one requires a 7-day waiting period.

From Account Settings
🔕
Cooling-Off Period

Choose from 1 day, 3 days, 1 week, 1 month, or 6 months. While active, you will be completely unable to log in.

Instant Effect
🚪
Self-Exclusion

Options range from 6 months to a permanent closure. When requested via support, it takes effect within 30 minutes. Once the period ends, your account does not reactivate unless you apply to do so.

Via Support
📊
Reality Check Notifications

Every 30 minutes, 1 hour, or 2 hours, a notification will automatically appear on screen showing how long you've been playing and how much you've won or lost.

Automatic
Q&A

Frequently Asked Questions About Gaming

Karakiya's Live Casino lets you play in real time with live dealers — Speed Baccarat, Roulette, Live Poker, and more. To get started, log in to your account and go to the "Live Casino" section. Choose any game — the table will load and the live stream will begin. Minimum bet amounts vary by table, typically starting from ৳50–৳500. A few tips: (1) Start with small bets to get a feel for the game. (2) Set a limit before you start and stop when you reach it. (3) Live games move fast — don't make decisions on impulse. (4) You can chat with the dealer using the "Chat" option in the game interface. A stable internet connection will give you the best live gaming experience.

Karakiya's policy is that each adult may hold only one account. However, two separate adults from the same household may each open their own account, provided they have distinct ID documents, separate mobile numbers, and separate payment accounts. It is not possible to register two accounts using the same bKash or Nagad number. What is strictly prohibited is a single person operating multiple accounts or registering under different names or identities. If this is detected, both accounts will be closed and any bonuses forfeited. If you're unsure about anything, just ask our support team — we'll give you a straight answer.

Play Responsibly — Keep the Fun Going

At Karakiya, we're always here to help keep your gaming experience safe. Set your limits, stay informed, and play with peace of mind.

18+ | For help, contact [email protected] | Play Responsibly

বাংলা